October 27, 2024
American Airlines is taking a drastic measure to combat line cutters at its airports, and it involves a bit of public shaming. The airline is testing new technology at three airports across the US that aims to crack down on passengers who try to cut in front of others during the boarding process.
This technology is being tested at Albuquerque International Sunport, followed by other airports in the coming weeks. The airline says the goal is to improve the boarding process and make it more efficient for all passengers.
Here is how it works: as passengers approach the gate to board the plane, they will scan their boarding pass at a podium. If a passenger tries to cut in front of someone who is supposed to board ahead of them, the system will trigger a loud, audible alert that everyone in the area can hear. This alert will also trigger a digital display that flashes to let everyone know that someone has tried to cut in line.
The message will be loud and very clear, and it will be heard by everyone in the boarding area. This will likely be very embarrassing for anyone who tries to cut in line, as they will be publicly shamed in front of everyone. American Airlines believes that this technology will help to cut down on line cutters and make the boarding process smoother for all passengers.
This technology is part of American Airlines efforts to innovate and improve the customer experience. The airline is always looking for new ways to make flying easier and more efficient, and this technology is just one example of those efforts.
It will be interesting to see how passengers respond to this new technology. Some may be embarrassed by the public shaming, while others may be grateful for the improvement in the boarding process. One thing is for sure, however: this technology is sure to get people talking.
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