September 17, 2024
Olimpia Splendid has issued a voluntary recall notice for two of its fan heaters, citing a faulty protection switch as the reason for the action. This decision comes as a result of the company's commitment to providing safe and reliable products to its customers.
The recall specifically affects the Caldo Relax (Code: 99316) and Caldo Whisper (Code: VH-2000) fan heaters, both of which have been identified as having a faulty protection switch. This switch is an essential component of the product, designed to prevent overheating and potential fires.
Fortunately, Olimpia Splendid has stated that it has not had any reported issues with the affected devices to date. However, as a precautionary measure, the company is choosing to proactively recall the products in order to prevent any potential harm to its customers.
The recall notice includes instructions for customers to return the affected devices to Olimpia Splendid, with the offer of a full refund for the purchase price. This gesture demonstrates the company's commitment to its customers and its dedication to ensuring that its products meet the highest standards of quality and safety.
Customers who have purchased either of the recalled fan heaters are encouraged to contact Olimpia Splendid immediately to arrange for the return of their device. It is essential that customers follow the proper procedures for returning the products, as outlined in the recall notice, to ensure that they receive a full refund.
The voluntary recall notice is a testament to Olimpia Splendid's proactive approach to addressing potential issues with its products. By taking action before any incidents occur, the company is demonstrating its commitment to its customers' safety and satisfaction.
For customers who may be affected by this recall, the process for returning the device and receiving a refund is as follows: contact Olimpia Splendid using the information provided in the recall notice, follow the instructions provided by the company's representative, and send the affected device to the specified address. Once the device is received and verified by the company, a full refund will be issued to the customer.
As a valued customer, it is essential to take immediate action if you own either of the recalled fan heaters. By doing so, you can ensure your safety and receive a full refund for the purchase price. Don't delay – contact Olimpia Splendid today to get started with the return process.
Share this important news with your friends and family to help spread the word about this recall. Remember, your safety is paramount, and taking proactive steps to prevent potential harm is always the best course of action.
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