Japan Airlines (JAL) has confirmed that it fell victim to a cyberattack on December 26, resulting in significant disruptions to its network systems and causing delays to both domestic and international flights.
The incident has left thousands of passengers stranded, with many taking to social media to express their frustration and disappointment at the airline's handling of the situation.
According to JAL, the cyberattack occurred in the early hours of the morning and affected the airline's check-in and boarding systems, as well as its website and mobile app.
The airline has apologized for the inconvenience caused to its passengers and has stated that it is working to resolve the issue as quickly as possible.
JAL has also confirmed that it is investigating the cause of the cyberattack and is working with law enforcement agencies to identify those responsible.
The incident has raised concerns about the vulnerability of the airline industry to cyberattacks, which can have significant consequences for passenger safety and security.
Japan Airlines has stated that it takes the security of its systems and data very seriously and is taking all necessary steps to prevent similar incidents from occurring in the future.
Meanwhile, passengers who have been affected by the delays and disruptions are being advised to check the airline's website and social media channels for updates on the status of their flights.
The incident is a reminder of the importance of robust cybersecurity measures in the airline industry, particularly in light of the increasing threat posed by cyberattacks.
As the investigation into the incident continues, Japan Airlines will be under pressure to demonstrate that it has learned from the experience and is taking all necessary steps to protect its systems and data from future cyber threats.