September 15, 2024
MONTREAL – Julia Dougall-Picard swings into action when customers settle in for lunch at Frite Alors in Montreal's downtown Quartier Latin neighbourhood. The 20-year-old works as a server at the popular eatery, providing top-notch service with a smile to each and every patron that walks through the door. However, a new bill proposed by the Quebec government has left Julia and many of her fellow servers questioning their future in the industry.
The bill, which aims to regulate merchant tipping requests in Quebec, would essentially give customers the right to refuse or modify the pre-set tip percentage that many bars and restaurants suggest on receipts. This means that instead of the traditional 15% or 20% tip, customers could choose to pay as little as 0% if they so desire.
Restaurant owners and servers, however, are sounding the alarm over the potential consequences of such a bill. They fear that with the freedom to refuse or modify the tip percentage, customers may begin to undervalue the hard work that goes into providing excellent service.
'I think that if this bill were to pass, it would be a disaster for our industry,' said Simon Gagnon, owner of Frite Alors. 'The pre-set tip percentage is in place for a reason. It allows servers like Julia to make a livable wage and support themselves and their families. Without it, many servers would be forced to seek other forms of employment.'
Julia, who relies heavily on the pre-set tip percentage to make ends meet, couldn't agree more. 'I love my job, but it's not easy,' she said. 'The hours are long, and the work is physically and mentally demanding. If customers were allowed to refuse or modify the tip percentage, I fear that many servers would struggle to make a living.'
The Quebec government, however, argues that the bill is not intended to harm servers or the restaurant industry, but rather to give customers more freedom and flexibility when it comes to tipping. They claim that the proposed bill would help to create a more transparent and fair tipping system, where customers are no longer forced to pay a pre-set percentage that they may not feel is deserved.
As the debate over the proposed bill continues to heat up, one thing is certain: the fate of many servers in Quebec hangs in the balance. Will the Quebec government listen to the concerns of the restaurant industry, or will they push forward with the proposed bill, potentially putting the livelihoods of many servers at risk? Only time will tell.
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