Telkomsel and Tencent Cloud signed a memorandum of understanding (MoU) on AI and cloud-based solutions at the Mobile World Congress (MWC) 2025 in Barcelona on March 5, 2025. Under the collaboration, Telkomsel will harness B2B and B2C solutions such as AI Generated Content (AIGC), AI-powered customer service, and other innovative cloud-based solutions to enhance customer experience.
The partnership between Telkomsel and Tencent Cloud is expected to revolutionize the way businesses and individuals interact with technology. With the integration of AI and cloud-based solutions, Telkomsel aims to provide its customers with more personalized and efficient services.
One of the key areas of focus for the collaboration is the development of AI Generated Content (AIGC). AIGC is a cutting-edge technology that enables the creation of high-quality content, such as images and videos, using artificial intelligence. This technology has the potential to transform the way content is created and consumed, and Telkomsel is eager to explore its applications in various industries.
In addition to AIGC, the partnership will also focus on the development of AI-powered customer service solutions. These solutions will enable businesses to provide their customers with faster and more efficient support, using chatbots and other AI-powered tools to resolve queries and issues.
Telkomsel and Tencent Cloud will also work together to develop other innovative cloud-based solutions, such as data analytics and cloud storage. These solutions will enable businesses to make data-driven decisions and store their data securely, using the latest cloud-based technologies.
The partnership between Telkomsel and Tencent Cloud is a significant milestone in the development of AI and cloud-based solutions in the region. It demonstrates the commitment of both companies to innovation and customer satisfaction, and is expected to have a major impact on the way businesses and individuals interact with technology in the future.
The Mobile World Congress (MWC) 2025, where the MoU was signed, is one of the largest and most influential technology conferences in the world. The event brings together industry leaders and innovators to showcase the latest technologies and discuss the future of the industry.
Telkomsel is one of the largest telecommunications companies in Indonesia, with a strong focus on innovation and customer satisfaction. Tencent Cloud, on the other hand, is a leading cloud computing company with a global presence. The partnership between the two companies is expected to drive growth and innovation in the region, and to provide customers with access to the latest AI and cloud-based solutions.