Tesco customers have been left frustrated and disappointed after a technical glitch caused large numbers of items to suddenly disappear from their online shopping baskets.
According to reports, the issue has been affecting online shoppers with the supermarket chain, with many taking to social media to express their annoyance and disappointment at the problem.
It appears that the glitch is causing items to be marked as unavailable, leaving customers unable to complete their purchases. The issue is not only limited to a specific range of products, but rather seems to be affecting a wide variety of items across the Tesco online store.
Customers have reported that they have added items to their baskets, only to find that they have disappeared a short time later. In some cases, the items are still shown as being in the basket, but are marked as unavailable, preventing customers from checking out.
The cause of the glitch is currently unknown, but Tesco has confirmed that it is aware of the issue and is working to resolve it as quickly as possible. The supermarket chain has apologized for the inconvenience caused and has advised customers to try refreshing their baskets or contacting customer service if they are experiencing problems.
This is not the first time that Tesco has experienced technical difficulties with its online shopping platform. In recent years, the supermarket has faced a number of issues, including website crashes and problems with its delivery service.
Despite these issues, Tesco remains one of the most popular online supermarkets in the UK, with millions of customers using its website and mobile app every week. The company has invested heavily in its online platform, including the development of a new mobile app and the expansion of its delivery service to include more locations.
However, the latest glitch is likely to cause frustration and disappointment for many customers, particularly those who rely on Tesco's online shopping service for their weekly groceries. The issue has also raised concerns about the reliability and stability of the supermarket's online platform, and the need for Tesco to invest in further improvements to its technology and infrastructure.
In response to the glitch, Tesco has advised customers to try the following steps: refresh their basket, check for updates on the Tesco website, and contact customer service if they are experiencing problems. The supermarket has also promised to provide regular updates on the status of the issue and to notify customers as soon as it has been resolved.
In the meantime, customers are advised to be patient and to try alternative options, such as shopping in-store or using a different online supermarket. Tesco has apologized for the inconvenience caused and has thanked customers for their patience and understanding.