Bombshell emails from a huge retail chain have been leaked to the public, leaving customers feeling misled and betrayed.
The chain, known for its bargains and wide range of products, has been a staple in many Australian households for years.
However, the disturbing emails reveal a shocking truth behind the company's operations and treatment of its customers.
According to the emails, the company has been using underhanded tactics to get customers to spend more money.
One of the emails, which has been verified by sources, reveals that employees were instructed to push certain products on customers, even if they were not the best option for them.
Another email shows that the company was aware of a defect in one of its products, but chose not to recall it, instead opting to keep selling it to unsuspecting customers.
When questioned about the emails, the company responded with a statement saying that they "value their customers" and are "committed to transparency and honesty".
However, many customers are not buying it, taking to social media to express their outrage and disappointment.
"I've been shopping at this store for years, and I feel like I've been lied to," said one customer.
"I'm never shopping here again," said another.
The incident has sparked a wider conversation about the practices of large corporations and the importance of holding them accountable.
As one consumer advocate noted, "This is just the tip of the iceberg. There are many other companies out there that are using similar tactics to take advantage of their customers."